Job Openings at Shakespeare & Company

Summer Season 2019 Technical Jobs

Our summer season features eight shows on four different stages on our 30-acre campus. Shop spaces include natural light in second floor, air-conditioned Costume Shop, a 110’ x 60’ Scene Shop with a 20’ x 40’ Paint deck, and separate Props Shop. We also have separate Sound and Lighting facilities as well as 3,500 sq. ft. of costume stock and 12,000+ sq. ft. of props and scenic storage.

Technical Director

Shakespeare and Company, located in Western Massachusetts, is looking for a Technical Directors to join our scene shop staff. 

The Technical Director would take lead on and work closely with the ATD in the creation of working drawings from designer draftings. He or she would collaborate with the ATD and PM to determine materials and methods that should be used to build the scenic design. He or she would then lead in creating shop drawings and then ensure its proper construction and installation. The person in this position will find their time split between determining the build and supplies, drafting, attending production meetings, and solving problems in the field. The TD may lead the build of extremely complex projects. This position may also be responsible for digitizing scenic drawings from our designers if necessary. This person may also be required to take the lead in any complex rigging and be present at load ins and strikes in the theater according to the production schedule.

Preferred applicants will have a strong background in technical direction with experience in wood construction, welding, and rigging. A level of proficiency in Vectorworks or AutoCad is needed. An applicant with experience in welding aluminum and with Vectorworks is strongly desired. Completion or near completion of a degree in Technical Theater is preferred. Candidates should be able to lift 70 pounds, be comfortable working at heights, and have a valid driver's license.

Contract runs from mid-April through mid-September. Shorter or different availabilities will be considered. Housing for non-local applicants is available. There is a possible extension to work on our Fall Education program that ends just prior to Thanksgiving.

Shakespeare + Company is an E.O.E. and this is a salaried position with overtime. Send cover letter with dates of availability, resume, and 3 references with e-mail contact to: Kevin Harvell, Production Manager at  jobsearch@shakespeare.org. More information on the season and company can be found at Shakespeare.org.

Scenic Charge

The Scenic Charge would take lead on and work closely with the TD, ATDs, Designers and a scenic artist in the finishing of scenic elements, primarily through paint, to achieve the designer’s artistic vision. The Scenic Charge is tasked with determining the proper techniques and materials in which to complete the look of the set. The person in this position will find their time split between leading the scenic artist, liaising with directing and design teams, and determining materials and techniques that will be needed. The Scenic Charge may take on the task of creating small murals or paintings. Must be willing to work some nights or early mornings.

Preferred applicants will have a strong background in scenic painting technique, leadership skills, Photoshop, and in time management; especially estimation. There is a large emphasis placed on the knowledge of surface treatments including, texturing, ageing, foam carving and distressing. Prior experience as a scenic charge is required. Candidates should be able to lift 50 pounds, and be comfortable working at heights, and have a valid driver's license.

The contract runs approximately from mid-May through mid-September. It is important to note that shorter availabilities will be considered. Housing for non local applicants is available.

Shakespeare + Company is an E.O.E. and this is a salaried position with overtime. Send cover letter with dates of availability, resume, and 3 references with e-mail contact to: Kevin Harvell, Production Manager at jobsearch@shakespeare.org. More information on the season and company can be found at Shakespeare.org.

Summer Season Patron Services Jobs

Assistant Box Office Manager

The Assistant Box Office Manager reports directly to the Patron Services Manager and should be an outgoing, energetic, and driven individual with a passion for theatre. As both a team leader and a team member, this person must display a great attention to detail, a professional communication style, and effective conflict management skills when dealing with staff and patrons.

DUTIES and RESPONSIBILITIES

• Supervision: Oversee the Box Office Staff during day-to-day operations and train staff on OvationTix and Company policies to provide optimum customer experience 
• Sales and Accounting: Assist Patron Services Manager and Box Office Manager in generating reports and preparing deposits. 
• Customer Service: Manage patron concerns, resolve conflicts, and communicate with House Management and Concessions before, during, and after show load-ins. 
• Work as a member of the Front of House team (Box Office, Concessions, Gift Shop, and House Management) 
• Other duties as assigned

QUALIFICATIONS

• 1-2 years of box office experience, preferably working with OvationTix 
• High levels of responsibility, dependability, and integrity 
• Ability to handle multiple tasks and prioritize goals 
• Excellent communication, both oral and written 
• Proficiency in MS Office and Google Drive 
• Ability to lead in a fast paced environment 
• Strong conflict management skills 
• Ability to remain calm under pressure 
• Ability to learn and follow policies and procedures

This position offers a weekly salary. Send cover letter, resume, 3 references with e-mail contact to: jobsearch@shakespeare.org.  

House Manager

The House Manager reports directly to the Patron Services Manager and should be an energetic and driven individual with a passion for theatre. As both a team leader and a team member, this person must display a great attention to detail, as well as effective conflict resolution and professional communication skills when dealing with staff, volunteers, and patrons.

DUTIES and RESPONSIBILITIES

• Be on-site from at least 1 hour and 10 minutes prior to curtain until all audience members have departed and all house management duties have been fully completed
• Be familiar with emergency policies and procedures in case of accident or injury
• Ensure theatre cleanliness and security, as well as audience comfort and safety
• Supervise and train volunteers and ushers
• Set-up seating  and ensure programs are prepared for distribution
• Ensure validity of patron tickets
• Present an opening curtain speech if required
• Pick up programs and trash in the House at the end of load-ins, intermissions, and performances
• Leave the space prepared for the next House Management shift
• Other duties as assigned

QUALIFICATIONS

• 1-2 years of front of house experience, either in concessions, box office, or house management
• High levels of responsibility, dependability, and integrity
• Ability to handle multiple tasks and prioritize goals
• Excellent communication, both oral and written
• Ability to lead in a fast paced environment
• Strong conflict management skills
• Ability to remain calm under pressure
• Ability to learn and implement policies and procedures

This position offers a weekly salary. Send cover letter, resume, 3 references with e-mail contact to: jobsearch@shakespeare.org.  

Patron Service Associate

The Patron Services Associate should be an enthusiastic and motivated individual with a passion for theatre. This position works in the Box Office and/or at the Shakespeare & Company concession stands.

This person must display excellent communication and conflict resolution skills when dealing with patrons and staff. Under the supervision of the Box Office Manager & Concessions Managers, the Patron Services Associate is responsible for the sale of tickets, food, beverages, and gift shop items in accordance with Shakespeare & Company procedure, policies, and Massachusetts State Law. This person should be outgoing and detail-oriented.

DUTIES and RESPONSIBILITIES

• Serve food and beverages to patrons 
• Serve alcoholic beverages responsibly in accordance with Company policies and Massachusetts State Law 
• Sell tickets to patrons over the phone and in person using OvationTix 
• Handle monetary transactions and provide accurate reports 
• Maintain accurate records to facilitate clear communication with other team members 
• Keep concessions stands, retail stands, and Box Office sanitary 
• Understand, follow, and enforce Company policies and procedures 
• Work as a member of the Front of House team (Box Office, Concessions, Gift Shop, and House Management) to provide a positive patron experience 
• Other duties as assigned

QUALIFICATIONS

• 1 to 2 years’ experience with POS systems and customer service 
• High levels of responsibility, dependability, and integrity 
• Ability to work in a fast paced environment 
• Strong attention to detail 
• Ability to learn and implement policies and procedures

This position offers a weekly salary. Send cover letter, resume, 3 references with e-mail contact to: jobsearch@shakespeare.org.