70 Kemble Street, Lenox, MA 01240
BOX OFFICE PHONE HOURS
Monday - Friday: 11:00 AM – 5:00 PM
Saturday - Sunday: Closed
Theatre box offices open 90 minutes before curtain for ticket pick up and purchases
The New Spruce Theatre and The Roman Garden Theatre box office is located at the Tina Packer Playhouse.
Discounts: Discounts may not be combined. Unless otherwise noted, discounts apply to all reserved-seating events except Saturday performances, readings, previews, and openings. No discounts are available for general admission events or special fundraising events. Discounted tickets will not be mailed. Patrons may be asked to show proof of residence, age, or employment.
Ticket Exchange: We are happy to exchange tickets up to 48 hours before curtain. A $4 service fee per ticket will be charged in addition to any ticket upgrade costs. Exchange fees do not apply for Players’ Society Members. For information about the Players’ Society, call 413-637-1199 (ext. 105).
Refunds All sales are final. No refunds available. No refunds on exchanges for lower-priced tickets.
From time to time weather may affect your enjoyment of the performance in the outdoor at the New Spruce Theatre or the Roman Garden Theatre. Most often the show will go on and depending on the severity of the rain, will be performed as scheduled.
If the weather may cause a safety risk for you, the performers, and the staff, the performance will be cancelled.
If a performance is cancelled for any reason, please contact the Box Office within 48 hours of the cancelled performance and choose one of the options listed below.
EXCHANGE: Exchange your ticket for any of our other schedule performances. The Exchange fee will be waived.
CREDIT: Retain credit for our 2022 season's offerings.
DONATE: Show your support for the great work across all of our stages and donate the value of the tickets back to the Festival.
LATE SEATING: Latecomers are seated at the sole discretion of the House Manager. Performances start promptly. If you are not present at curtain time, your seat assignment may change or we may be unable to seat you, depending on the production.
Shakespeare & Company is a professional live theatre company in the heart of the Berkshires, presenting a vibrant summer performance season featuring the works of Shakespeare in repertory with classic and contemporary plays. The Company offers one of the most extensive actor training programs by a regional theatre in the country, and is also home to an award-winning and nationally recognized theatre-in-education program.