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Shakespeare And Co Actors Engage Berskshires Ma

Job Openings at Shakespeare & Company

Patron Service Manager

Shakespeare & Company is seeking a motivated, detail-oriented team player to help lead audience services operations. Candidate must be enthusiastic about taking initiative, working laterally with the development and artistic departments, providing excellent customer service, and be able to thrive in a chaotic and energetic environment. Strong interpersonal, communication and organizational skills are a must. Candidate must be able to work independently, prioritize and multi-task while on a deadline. Strong ticketing and customer services experience required.

The Patron Service Manager is responsible for overseeing Ticketing Operations, Customer Service, House Management, Concessions & Gift Shop sales. The goal of this position is an overall enhanced audience experience, from ticket buying to leaving the performance. Patrons are defined as subscribers, single ticket buyers, donors, guests, and visitors to Shakespeare & Company’s performances and main campus. The patron experience includes all patron activities, from inquiry to exiting the theatre. Patron Services is the face of Shakespeare and Company, and this department is responsible for overseeing the creation and maintenance of a seamless and on-going relationship with each patron.

DUTIES and RESPONSIBILITIES: 

Ticketing Services – hires, trains, schedules and supervises all ticket sales employees including daily scheduling and supervision; develops and enforces patron policies; executes or oversees all financial reporting and all ticket sales, and resolves all patron concerns or conflicts; serves as liaison for ticket-selling vendor; maintains Shakespeare’s database and builds internal and external events on the same system; creates and enforces ticketing policies and procedures that result in improved customer service and ticket sales; manages patron questions and conflicts with the Company’s interest in mind. Manages holds and releases for all events.  

Concessions Services -- hires, trains, schedules and supervises all concessions employees including daily scheduling and supervision; ensures health code compliance; develops menu plans and food orders for concessions services and events; monitors income and expense goals and activities including overseeing or executing daily financial reporting on purchases and sales;  serves as liaison for food supply vendors; inventories and orders supplies.

Gift Shop – manages volunteer Gift Shop merchandising committee and volunteer sales committee; orders inventory; arranges display of merchandise; manages physical inventory as needed and at least twice annually.   

Required Qualifications:

  • 3 - 5 years of experience working directly with the public in customer service and sales leadership; experience in hospitality industries a strong plus.
  • Proven supervisory experience with strong management and organizational skills; able to lead, direct, and inspire employees.
  • Experience in effectively managing multiple large-scale tasks simultaneously; excel in organizing and prioritizing.
  • Strong written and verbal communication skills; excellent interpersonal skills.
  • Impeccable attention to detail, with strong analytical and reporting skills.
  • Strong strategic planning and budgeting skills required.
  • Ability to accommodate a flexible schedule, including evenings, weekends, and holidays.
  • Ability to perform in a fast-paced, dynamic environment and to work collaboratively across the organization.
  • Proficiency in Microsoft Office including Word, Excel, Outlook, PowerPoint.
  • Knowledge of ticketing systems especially SRO & OvationTix, a strong plus.
  • Experience and/or interest in issues of equity, access, and inclusion.

Salary Range: $18-22/hr

To apply, please send resume and cover letter with salary requirements to Adam Davis, Managing Director c/o Catherine Wheeler at cwheeler@shakespeare.org

Production Department Positions

Shakespeare and Company, located in Western Massachusetts, is looking for technicians to join our Production Department.  Our season features 8 shows on four different stages.  Shop spaces include natural light in 2nd floor, air-conditioned Costume Shop and our Scene Shop is 110' x 60' and includes a 20’ x 40’ Paint deck.  We have separate Sound and Lighting facilities as well as 3,500 sq. ft. of costume stock and 12,000+ sq. ft. of props and scenic storage. The Props Department has a separate shop from the Scenic Department. Shakespeare & Company has an Equity LORT D playhouse seating approximately 400, an Equity SPT 4 black box theater with a 200 seat house, and two outdoor theaters, one LORT D and the other non-equity, both which have a capacity over 290. 

Shakespeare & Company is an E.O.E. and  these are typically salaried positons with the potential  to earn overtime unless noted. Send cover letter with dates of availability, resume, and 3 references with e-mail contact to: Kevin Harvell, Production Manager at Jobsearch@shakespeare.org. 

TECHNICAL DIRECTOR

The Technical Director would take lead on and work closely with the ATD in the creation of working drawings from designer drawings. He or she would collaborate with the ATD and PM to determine materials and methods that should be used to build the scenic design. He or she would then lead in creating shop drawings and then ensure its proper construction and installation. The person in this position will find their time split between determining the build and supplies, drafting, attending production meetings, and solving problems in the field. The ATD may lead the build of complex projects. This position may also be responsible for digitizing scenic drawings from our designers if necessary. This person may also be required to take the lead in any complex rigging and be present at load ins and strikes in the theater according to the production schedule. 

Preferred applicants will have a strong background in technical direction with experience in wood construction, welding, and rigging. A level of proficiency in Vectorworks or AutoCad is needed. An applicant with experience in welding aluminum and with Vectorworks is strongly desired. Completion or near completion of a degree in technical theater is preferred. Candidates should be able to lift 70 pounds, be comfortable working at heights, and have a valid driver's license.

Contract runs from early-April through early-September. Shorter or different availabilities will be considered. Housing for non-local applicants is available. There is a possible extension to work on our Fall Education program that ends just prior to Thanksgiving. 

ASSISTANT TECHNIAL DIRECTOR

The Assistant Technical Director would work closely with the Technical Director in the creation of working drawings from designer drawings. He or she would collaborate with the TD to determine materials and methods that should be used to build the scenic design. He or she would then assist in creating shop drawing and then with the scene shop staff oversee the build. The person in this position will find their time split between drafting, ensuring quality on the shop floor, and solving problems in the field. The ATD may lead the build of complex projects. This position may also be responsible for digitizing scenic drawings from our designers if necessary. This person would take the lead in rigging any scenic elements in the air and be present at load ins and strikes in the theater according to the production schedule. 

Preferred applicants will have a strong background in technical direction with experience in wood construction, welding, and rigging. A level of proficiency in Vectorworks or AutoCad is needed. An applicant with experience in welding aluminum and with Vectorworks is strongly desired. Completion or near completion of a degree in technical theater is preferred. Candidates should be able to lift 70 pounds, be comfortable working at heights, and have a valid driver's license.

Contract runs approximately from mid-April through early-September. Shorter or different availabilities will be considered. Housing for non-local applicants is available. There is a possible extension to work on our Fall Education program that ends just prior to Thanksgiving. 

SCENIC CARPENTER/WELDER

The Scenic Carpenter/Welder would work closely with the TD, ATD, and the scene shop staff in the building of scenic elements efficiently and to shop drawings. This position would take the lead on all metal working projects and experience in rigging is also desired. In addition to the build in the shop the Scenic Carpenter/Welder will also assist with Load-ins, strikes, and notes of all of the sets. 

Applicants must have a good knowledge of standard theatrical wood construction and of shop tool operation. An extensive MIG welding history is required. Previous work with aluminum MIG welding and roll bending is helpful. The Scenic Carpenter/Welder must be able to read and interpret technical construction drawings.  Candidates should be able to lift 70 pounds, be comfortable working at heights, and have a valid driver's license.

The contract runs approximately from mid-April through mid-September. Shorter availabilities will be considered. Housing for non local applicants is available. There is a possible extension to work on our Fall Education program that ends just prior to Thanksgiving.

SCENIC CARPENTER

The Scenic Carpenter would work closely with the TD, ATDs, and the scene shop staff in the building of scenic elements efficiently and to shop drawings. In addition to the build in the shop the Scenic Carpenters will also assist with Load-ins, strikes, and notes of all of the sets.

Applicants must have a good knowledge of standard theatrical wood construction and of shop tool operation. Some experience with welding and rigging would be helpful. The Scenic Carpenter must be able to read and interpret technical construction drawings. Candidates should be able to lift 70 pounds and be comfortable working at heights, and have a valid driver's license. Preference will go to those who have USITT’s ESET certification though not required.

One contract runs approximately from late April through mid-September; another runs early may through mid-September; and the last runs early May though late August. Shorter availabilities will be considered. Housing for non local applicants is available. There is a possible extension to work on our Fall Education program that ends just prior to Thanksgiving. 

PAID CARPENTRY INTERN

The Carpentry Intern would work closely with the TD, ATDs, and the scene shop staff in the building of scenic elements through an educational process and assist in inventory control in the shop and shop tool maintenance. Classes, lecturers and other events for the internship company will be held throughout the summer season.

Applicants must be familiar with standard theatrical wood construction and of shop tool operation. Some experience with welding and rigging would be helpful. The Carpenter must be able to read and interpret technical construction drawings. Candidates should be able to lift 50 pounds, be comfortable working at heights, and over 18 years of age. This position is geared for those early in their college career.

Contract runs approximately from early-May through end of August. Shorter availabilities will be considered. Housing for non-local applicants may be available through local applicants are preferred. This is a stipend educational position.

SCENIC CHARGE

The Scenic Charge would take lead on and work closely with the TD, ATDs, Designers and a scenic artist in the finishing of scenic elements, primarily through paint, to achieve the designer’s artistic vision. The Scenic Charge is tasked with determining the proper techniques and materials in which to complete the look of the set. The person in this position will find their time split between leading the scenic artist, liaising with directing and design teams, and determining materials and techniques that will be needed. The Scenic Charge may take on the task of creating small murals or paintings. Must be willing to work some nights or early mornings.

Preferred applicants will have a strong background in scenic painting technique, leadership skills, Photoshop, and in time management; especially estimation. There is a large emphasis placed on the knowledge of surface treatments including, texturing, ageing, foam carving and distressing. Prior experience as a scenic charge is required. Candidates should be able to lift 50 pounds, and be comfortable working at heights, and have a valid driver's license.

The contract runs approximately from early-May through mid-September. Shorter availabilities will be considered.   Housing for non local applicants is available.

SCENIC ARTIST

The Scenic Artist would work closely with the Scenic Charge in the finishing of scenic elements, primarily through paint, to achieve the designer’s artistic vision. The person in this position will follow the Scenic Charge’s lead on projects and must be willing to work some nights or early mornings.  

The applicant should have a background in scenic painting technique and surface treatments. This position involves the frequent maintenance of the paint department’s tools. Candidates should be able to lift 50 pounds, and be comfortable working at heights.

The contract runs approximately from early-May through early-September. Shorter availabilities will be considered.  Housing for non local applicants is available.

PAID SCENIC INTERN

Shakespeare and Company, located in Western Massachusetts, is looking for a Paid Scenic Intern to join our scene shop staff. Our season features 8 shows on four different stages.  Shakespeare and Company’s season features 8 shows on four different stages.  Shop spaces include natural light in 2nd floor, air-conditioned Costume Shop and our Scene Shop is 110' x 60' and includes a 20’ x 40’ Paint deck.  We have separate Sound and Lighting facilities as well as 3,500 sq. ft. of costume stock and 12,000+ sq. ft. of props and scenic storage. The Props Department has a separate shop from the Scenic Department. Shakespeare & Company has an Equity LORT D playhouse seating approximately 400, an Equity SPT 4 black box theater with a 200 seat house, and two outdoor theaters, one LORT D and the other non-equity, both which have a capacity over 290.

The Paid Scenic Intern would work closely with the Scenic Charge in the finishing of scenic elements, primarily through paint, to achieve the designer’s artistic vision through an educational. The person in this position will follow the Scenic Charge’s lead on projects and must be willing to work some nights or early mornings.  Classes, lecturers and other events for the internship company will be held throughout the summer season.

The applicant should have a familiarization in the scenic painting. This position involves the frequent maintenance of the paint department’s tools. Candidates should be able to lift 50 pounds and be over 18 years of age. This position is geared for those early in their college career.

The contract runs approximately from early May through early September. Shorter availabilities will be considered. Housing for non-local applicants may be available through local applicants are preferred. This is a stipend educational position.

PROPS ARTISAN

The Props Artisan would work closely with the Props Master and other Props staff by assisting in the acquisition and building of all of the summer seasons properties. The Props Artisan would also assist in the maintenance of the props inventory and the shop. 

Ideal applicants will have knowledge of shop tools, paints, sewing, crafts and preferably some carpentry experience. All candidates should be able to lift up to 50 lbs, be comfortable working at heights, and ideally have a valid driver’s license.

The contract runs approximately from early-June through late-August. Shorter availabilities will be considered. Housing for non local applicants is available.

PROPS CARPENTER

The Props Carpenter would work closely with the Props Master and other Props staff by assisting in the acquisition and building of all of the summer seasons properties. The Props Carpenter would also assist in the maintenance of the props inventory and the shop.

Ideal applicants will have knowledge of shop tools, paints, sewing, and crafts. General carpentry experience is required and a history of furniture building is desired. All candidates should be able to lift up to 50 lbs, be comfortable working at heights, and ideally have a valid driver’s license.

The contract runs approximately from mid-May through mid-September.  Shorter availabilities will be considered. Housing for non-local applicants is available. There is a possible extension to work on our Fall Education program that ends just prior to Thanksgiving.

PAID PROPS INTERN

The Paid Props Intern would work closely with the Props Master and other Props staff by assisting in the acquisition and building of all of the summer seasons properties through an educational process. The Paid Props Intern would also assist in the maintenance of the props inventory and the shop.

Ideal applicants will have a familiarity with shop tools, paints, sewing, crafts, and carpentry. Candidates should be able to lift 50 pounds and be over 18 years of age. This position is geared for those early in their college career.

The contract runs approximately from mid-May through late-August.  Shorter availabilities will be considered. 

Housing for non-local applicants may be available through local applicants are preferred. Tthis is a stipend educational position.

PAID ELECTRICS INTERN

The Paid Electrics Intern will be based at Shakespeare & Company’s  Equity LORT D playhouse seating approximately 400.

The Paid Electrics Intern would work closely with the Master Electrician and the Stage Manager in preparing and checking the system prior to each performance followed by running the show and ensuring proper shut down procedures are followed. This person would also work with the Master Electrician in an learning environment in the general maintenance and troubleshooting of the lighting system, assisting with hang and focus of light plots as well as learning about practical wiring. Applicant must be willing to work special events and nights based on the production schedule.

Ideal applicants will have a familiarity of standard theatrical electrical systems and instruments. Familiarization with ETC’s Ion console is a plus. Some experience with practical wiring and soldering would be helpful. Programming knowledge is not necessary.

The contract runs approximately from late-June through mid-August. Shorter availabilities will be considered. Housing for non-local applicants is available. This is a stipend educational position. 

SOUND ENGINEER/BOARD OPERATOR

There are two open Sound Engineer/Sound Board Operator positions. One engineer will be based at Shakespeare & Company’s Equity LORT D playhouse seating approximately 400 and then our LORT D outside theater, while the other will be based at an Equity SPT 4 black box theater with a 200 seat house.

The Sound Engineers would take lead on and work closely with the Production Manager, Sound Designers, Directors and Stage Managers in setting up the theater’s sound system for the season followed by the efficient programming and running of the playback software to achieve the designer’s artistic vision. The person in this position will find themselves preparing and checking the system prior to each performance followed by running the show and ensuring proper shut down procedures are followed. Shakespeare and Company’s esthetic is about the actor and the audience and therefore does not use microphone reinforcement in their shows. However we do fairly large and complex playbacks.  This person would also be responsible for the general maintenance and troubleshooting of the equipment. Applicant must be willing to work special events and nights based on the production schedule.

Preferred applicants will have a strong background in sound engineering and knowledge of sound design. Extreme familiarization with qLab3 is necessary for this positon.  Prior experience in sound engineering is required. Candidates should be able to lift 50 pounds, and be comfortable working at heights.

One contract runs from early-May through early-October with the potential need to assist in other areas of the production department during early and late seasons. The other contract runs mid-June through early September. Shorter availabilities will be considered.   Housing for non-local applicants is available.

Rentals and Stock Manager

Applicant should have strong organizational and people skills, managerial experience helpful, and a thorough knowledge of costume & fashion terminology and time periods and solid stitching and wardrobe skills. This position is in effect a full time assistant to the Costume Director. A flexible  and independent management style is helpful.   Responsibilities include: administration of the established rental system, stock management, training younger staff and interns in stock maintenance and wardrobe methods, assisting in the running of the Costume and Wardrobe Department as needed by the Director and maintaining a large and carefully organized stock.  Position may also require attendance at meetings & planning sessions, stitching and wardrobe work, guiding tours and helping with shopping or displays. Preferred candidates will be available April 30 – Sept 16 and could extend longer.

First Hand

Applicants should have a strong background and preferably several years of experience in costume construction and some experience with draping and cutting. Responsibilities include, but are not limited to all tasks related to being a first hand for construction & alteration of costumes for productions as assigned, working directly with drapers, designers, and stitchers to lead the execution and completion of all aspects of costume designs in a timely manner. Preferred candidates will have good organization skills and a sense of humor.  Participation in fittings, consultations, and shop work as needed. Other duties as assigned. 

Stitchers

Applicants should have strong stitching skills, familiarity with all types of basic sewing machines and construction techniques. Responsibilities include, but are not limited to all tasks related to being a stitcher for construction and alteration of costumes for productions as assigned, working with Drapers, First Hands and shop staff as assigned to ensure execution of all aspects of costume designs.  Participation in other shop duties as assigned. Preferred candidates will have good organization skills and a sense of humor and are good team players.

Wardrobe Staff

Looking for individuals with wardrobe experience to work as dressers during shows. Applicants will be responsible for preparation of costumes for each performance, assisting actors into and out of costumes, presetting backstage changes, performing quick changes, resetting costumes at end of show, maintenance and cleaning of finished costumes and wigs for assigned productions from technical rehearsals through closing. Some shop hours may be required as well, other duties as assigned.  Previous experience, good people skills, good sewing skills, and some understanding of garment construction preferred. Dates are June 25 – Sept 2, 2018.  

Paid Costume Shop Interns

Assist in the Costume Shop in a hands-on way with day-to-day needs of the Costume and Wardrobe Department, gaining experience (sewing, crafting, and more) in a full time fast-paced environment. They learn about the functions of a Costume Shop, from costume builds and alterations to wardrobe responsibilities and stock management. Preference will be given to those with some sewing skills and theatre experience. Interns work alongside the professional costume staff with a 40 hour work schedule.  Internships offer a small stipend, housing & training in a professional costume shop and exposure to the company’s offerings and expertise, in the form of performances, open rehearsals, lectures. Applicants should have a demonstrated capacity to develop & maintain effective working relationships with individuals & organizations. 2 internships are offered to undergraduates who are interested in pursuing a career in technical theater and costumes.

Paid Local Costume Shop Intern

Shakespeare & Company is currently accepting applications for one local Internship in the Costume and Wardrobe Departments. This is open to those students just finishing High School or in the first years of college who are 17 or older who lives nearby in the Berkshires. Preference will be given to those with some sewing skills and theatre experience.   The Intern will work in the Costume Shop alongside the professional costume staff for 8 weeks on the normal shop 40 hour work schedule. The Internship dates are June 6 through August 20.  This internship offers a small stipend, training in a professional costume shop and exposure to the company’s offerings and expertise, in the form of performances, open rehearsals, lectures, meetings and discussions.

 

Crown

Shakespeare & Company is a professional live theatre company in the heart of the Berkshires, presenting a vibrant summer performance season featuring the works of Shakespeare in repertory with classic and contemporary plays. The Company offers one of the most extensive actor training programs by a regional theatre in the country, and is also home to an award-winning and nationally recognized theatre-in-education program.

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